What happens when “Enjoy Life” isn’t just a tagline, but the heartbeat of an entire senior living culture? Shawn and Sarah sit down with Kristin Ferge and Gia Mattioli-Tolfa of Capri Communities to explore how compassion, culture, and creativity are transforming the senior living experience.

From empathy-fueled hiring and thoughtful onboarding to surprise moments of gratitude, Kristin and Gia share how Capri puts people first, residents and staff alike. You’ll hear about their “Four for Five” schedule that’s rewriting the rules of retention, how a stack of CARES cards is powering culture from the ground up and why a t-shirt at a symposium can symbolize something much bigger.

Whether you’re leading people, navigating change or just love stories that celebrate connection, this one’s packed with meaningful moments, unexpected insights and a whole lot of heart.