Communication
Everyone Contributes
Everyone has a voice. Effective communication is at the heart of how successful organizations operate, supporting an environment where all voices are valued. Strong communication practices provide clarity in direction and accountability.
Built on the belief that Everyone Contributes, we dig deeper into the idea that “improving communication” is a business priority, identifying the real need and success criteria for stronger workplace communication.
Strategy
We support the corporate communications function of an organization through building internal communication strategies. We advise on the design and integration of single sources of truth for internal, organization-wide communication tools, including intranets. We draft internal communications in your organization’s voice.
Surveys
We guide the design and rollout of team member engagement and pulse surveys, the analysis of survey data, and most importantly, the planning and execution of leadership actions following team member surveys. We facilitate team member listening sessions, guiding the questions asked and documenting takeaways for action.
Training
We facilitate training on effective interpersonal communication for stronger teamwork. Employing the 3 Parts of the Mind framework and tools such as The Communication Guide, we engage teams in establishing effective practices for giving and receiving feedback, project transparency and clarity, and values-based communication.
Client Feedback
“The session reframed one of the more challenging aspects of leadership, critical feedback, as a true gift. The practical approach offered concrete tools for giving and receiving feedback with empathy, confidence, and gratitude. I found the strategies of “addressing the discomfort” and “using a pattern” particularly beneficial. The session helped me reframe feedback from something potentially uncomfortable into an opportunity for growth and connection.”
Session Participant – The Gift of Critical Feedback